Shipping & Delivery
How soon will my order ship after I've placed it?
Your order will go through a processing period which typically takes one business day.
What countries do you ship to?
We currently ship to Cameroon.
What is the estimated delivery time?
Two to three business days.
Can I make changes to my order?
Please contact our customer support or +237 xxxxxxxx ,if your order needs to be canceled or modified.
Returns & Refunds
What is your return policy?
48 hours Return Policy
You have 48 hours from receiving your item to initiate a return. To start a return, please contact us at support@vividiscountboutique.com or +237 xxxx xxxx (between 10 am and 5 pm).
We will be able to exchange it or refund you in cash immediately.
. Returns without prior approval will not be accepted.
Return Conditions
- Items must be unworn, unwashed, with original tags/packaging.
- Returns must be sealed in their original packaging.
- Return delivery costs are the customer’s responsibility.
How can I return a product?
Contact support to request a return or call us +236 xxxx xxxx. The delivery cost is the customer's responsibility.
How long will it take to receive my refund?
Once returned items are approved and received, refunds are processed to your original payment method or in cash immediately.
How will I be refunded for a returned order?
Refunds will be processed to your original form of payment or in cash.
Are there any items that cannot be returned?
- Certain Health & Beauty Items (for safety reasons)
- Certain Medical Items (for safety reasons)
- Custom Orders