Frequently Asked Questions

You must request a return within **48 hours of receiving your order**. Items must be sealed and in their original packaging.

If your order is wrong, damaged, or defective, contact us within 48 hours, and we will arrange for either an exchange or an immediate cash refund.

Douala & Yaoundé: CFA1,000 | Bafoussam & other cities: CFA2,000 | Garoua, Maroua & Ngaoundere: CFA3,500 | Free delivery for orders over CFA50,000.

Email: contact@vividiscountboutique.com | Phone: +237 670 312 147 (9:00 AM – 5:00 PM)

Yes, you can update your delivery address by contacting customer service before your order is shipped.

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Free delivery nationwide for orders over CFA50,000